RESERVATION

You can make a web reservation 24 hours a day.
You can also make a reservation by phone.(Weekdays 10:00 a.m. - 7:00 p.m. (Japan Time))

Reservation Process

① Web Reservation

  1. Booking for 2 or more people
  2. If there is a change in your reservation, please call us by the day before.
    Please note that cancellation fee will be charged on the day of cancellation.

② Phone Reservation GURUNAVI Support(English)

  1. 【STEP 1】Please tell us about your reservation request.
  2. 【STEP 2】We will verify your email address by sending you an email.
  3. 【STEP 3】We will check seat availability with the restaurant.
  4. 【STEP 4】We will send you an email with the result of your reservation request.

Requested Information

  1. Your personal information
  2. Your accommodation details
  3. If you stay at an apartment through a room rental website such as Airbnb, we require the following information.
  4. If you are currently living in Japan, we require your Japanese mobile phone number.

Restaurant Information

  1. Restaurant name and phone number
  2. Reservation date and time (plus alternative date and time)
  3. Number of guests
  4. Are there any children in your group? (If so, please let us know their ages)
  5. Does anyone in your group speak Japanese? (For communication purposes)
  6. Does anyone in your group have any food allergies?
  7. Any special requests? (seats, birthday requests, etc.)

Reservation Policy

  1. If you wish to change or cancel your reservation, please either call the restaurant directly . Cancel Phone number is 090-1696-5942.

SHINURAYASU RESTRANTS

050-2018-1384

GURUNAVI Support(English)

URAYASU RESTRANTS

050-2018-1384

GURUNAVI Support(English)

SHINURAYASU MONA RESTRANTS

050-2018-1384

GURUNAVI Support(English)